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Customer Relationship Management (CRM)

Customer relationship management addresses all the aspects of a company's interactions with its customers.

Featured White Papers:

Case Study: Greater Visibility Gives Staffco a Competitive Edge
Staffco, employing nearly 20 high-level sales engineers, sought a customer relationship management (CRM) system to free itself from the manual processes of its 2- to 3-year sales cycles, with lengthy…

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Win New Customers: A Four-Phase Approach to Sales Success
This CRM spotlight will help you understand specific ways your organization can adopt a four-phase approach based on sales effectiveness best practices that can be automated using Maximizer…

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CRM: Big is Not Always the Best
Customer relationship management (CRM) solutions can range from simple contact managers (for a few hundred dollars) to multimillion-dollar enterprise applications that take years to implement. This…

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The market is always changing. Read these white papers to keep yourself informed.

	Enabling Technologies for Blade Management Source: Hewlett-Packard

	SAP for Aerospace and Defense Source: SAP

	SAP for Automotive—Sales and Services: Industry Overview Source: SAP

Recently Added

	10 Things to Look For in an Enterprise Compensation Tool Source: Laserbeam Software

	9 Steps to Producing Accurate Salary Surveys Source: Laserbeam Software

	Measuring Success: Nine Sales Metrics Strategies for Customer Relationship Management Systems Source: Vendor Guru

Popular White Papers

	5 Keys to Automated Data Interchange Source: Emanio

	How Does Your Partner Lead Machine Stack Up? 12 Tips for Lead Management Success Source: BLUEROADS

	But, I Thought the ERP System Was Going to Help Us with That! Source: Knoa Software

	Are Your Laptops Protected against Careless Employee Use? Source: Absolute Software

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